Appointment Cancellation Policy

Australian Professional Counselling Services is committed to providing all of our clients with exceptional care, when a client cancels without giving enough notice, they may prevent another client from having the opportunity to have an appointment.
Please call us on 0409380375 by 2pm on the day prior to your scheduled appointment to make alternate arrangements.
To cancel a Monday appointment please call by 2pm on the Friday prior to your appointment.
In the event that no notification is given, you will be charged $100 for the missed appointment.
Cancellations will only be accepted via phone, not via text or email.

We thank you for your understanding.